Delivery


We ship all our orders worldwide through the Portugal postal services and Chronopost / DPD express deliveries service.

The Portugal postal services and Chronopost / DPD express service performs deliveries Wordwide every working day, from Monday to Friday until 6pm. Depending on the shipping country, the delivery takes between 3 to 10 business days.

Where can I receive my order?

You can receive your order at an address of your choice (home, work, etc. – never at a PO Box).

The delivery country may be different from the country of purchase?

Yes. Specify the delivery for a different address at the checkout process.

How long will it take to get my order?

The deadline for dispatching is normally 48 hours if the products are in stock. The Portugal postal service takes around 5 to 15 days and The Chronopost service takes between 3 to 10 business days, depending on the shipping country.

How much do I have to pay for the shippings costs?

The shipping cost varies on the shipping country. Use our calculator to simulate the shipping costs to your address.

May I track the status of my order?

Yes. You will receive an email when your order is sent, with an access code to your order so you can track the status through Chronopost’s website www.chronopost.pt and Portugal postal service website www.ctt.pt

How is the home delivery process?

As soon as your order is sent, a confirmation e-mail will be sent to you (at the moment your order leaves the warehouse) and another with a tracking number (with a link to the transportation company’s website) so you can live tracking your order.