You have 14 days since the moment of reception your order to return the same. We recommend you to proceed the returns on the first 7 days after your orders is received, to guarantee that the same arrives in our warehouse within the time limit.
The purchased items must be returned in the original condition in which you received them, accompanied by the respective invoice. After the reception of your order, we will proceed to the cancelation of the same, refund of the amount you have paid and/or exchange for a different model or size, depending on the type of problem which led to its return.
To submit a Return request, you should fill in the form on the bottom of this page, so we can schedule a picking of the items at your address. The shipping company we work with, will be in charge to do the picking of your products and ship them to our warehouse, without any additional cost for your.
The exchange for another item and/or size is subjected to the existing stock at the moment of your return request.
Damaged or defective items
If you receive a damaged or defective item, we pledge to replace the item without any additional charge or refund the item.
To return any items or products purchased at our online store, please fill in the form: