Privacy Policy
We have updated our Privacy Policy to inform you about how we handle personal data when you visit the website www.labuta.com or our mobile applications, what your rights are, and the security measures taken to protect your data.
Código Semanal, Lda, the owner headquartered at Rua Tenente Valadim nº 3, 1st floor, 2410-190 Leiria, with the corporate identification number NIF 515912646 , is the entity responsible for processing your personal data. We ensure that your data is processed lawfully, fairly, and transparently, in accordance with the current national legislation in this matter and the General Data Protection Regulation – Regulation EU n.º 2016/679 of the European Parliament and of the Council, dated April 27, 2016.
Purpose of Collected Information
We work to provide the best experience when you interact with us. Therefore, when you interact with us through our services, we collect the following personal data and other information:
– Personal data: Name, email address, postal address, credit card number or other available payment method, as they are essential for processing your order and purchasing products on this website, in order to comply with obligations arising from applicable legislation and regulations or to provide other services offered on this website and requested by you. Unfortunately, refusing to provide us with certain personal data may prevent us from processing your order for the purchase of products or providing other services on this website.
– Customer history: For communication purposes that reinforce and personalize the offer of products, services, promotional or advertising campaigns, we store information about the products purchased, purchase dates, contacts with our support department, campaign/response history, complaint history, responses to customer satisfaction questionnaires, as well as other metrics supporting our customer service.
– Browser cookies: We use cookies to store information, such as your personal preferences when you visit our website. This may include a simple pop-up, or a link to various services that we provide. However, you can disable your cookies in your browser options or by making changes in your antivirus program tools. However, this may change the way you interact with our website or other websites. This may also affect, or not allow you to log in to our website, programs, or other websites on the Internet.
– Automatic information through applications, websites and social networks: We may automatically collect information contained in browsing and usage logs. The information contained in the logs includes your IP address, your ISP, the browser, the time of your visit and which pages you visited within our website, behavior within the applications and website, location information if authorized, as well as other statistics.
To send a gift to a friend, or when a user wishes to recommend to a friend a service provided on this website or the purchase of a specific product published on this website, we may also have access to personal data of third parties, name and address, that are disclosed by users of this website. The processing of this data is based on the pursuit of the legitimate interests of Código Semanal, Lda.
Purpose of Collected Information
Your personal data may be disclosed to individuals or entities for:
- Provision of electronic payment services, through credit/debit cards,
- Processing product sales,
- Selecting, packing, and dispatching products,
- Resolving issues related to product sales,
- Receiving payments for product purchases,
- As part of marketing campaigns involving properly identified partners, where you have given us your consent,
- Processing customer product returns.
Additionally, your personal data may be communicated to judicial, tax, and regulatory authorities to comply with legal obligations and upon explicit request from those authorities.
Retention of your personal data
We retain your data only for the period necessary for the purpose for which it was collected. Once the maximum retention period is reached, your personal data will be irreversibly anonymized (and the anonymized data may be retained) or will be securely destroyed.
In order to provide the best customer assistance and for marketing purposes, your personal data is retained for a maximum period of 5 years from the date of collection of your consent, provided that, within this period, you have not withdrawn your consent.
As for the data we receive from third parties, it will only be retained for the period necessary for the purpose for which it was collected, and will subsequently be securely destroyed.
Security and Data Protection
We want you to know that we take security measures to protect your personal data (including encryption and authentication tools), with internal reviews of our collection, storage and processing practices, as well as physical security measures to protect against unauthorized access to systems where we store personal data. However, no transmission over the Internet or email is completely secure or error-free. In particular, emails sent to or from our services may not be secure. Therefore, you should take special care in selecting the information you send via email and other digital channels. We advise you to keep your devices used to access our website and other services always updated and with protection systems (antivirus, firewall, anti-spam filters, etc).
Rights of Data Subjects
All personal data subjects have the right to:
- Access their data (upon request) and all information regarding the respective processing operations;
- Obtain the rectification of their personal data;
- Request the erasure of their personal data, provided they are no longer necessary for the purpose for which they were collected and/or for compliance with any legal obligations of Código Semanal, Lda, as well as demand, in certain cases, the limitation of their processing;
- Object to their use for marketing and/or advertising purposes;
- Data portability and to receive a copy of the data concerning them;
- Withdraw, at any time, the consent previously given for data processing.
Users can exercise their rights by sending an email to: info@labuta.com, indicating the reason for the request.
If you decide to exercise these rights and one of the personal data provided is your email address, please specify this circumstance in your written request, indicating the email address from which you wish to exercise your rights of access, rectification, cancellation and objection.
Personal Data of Children
Personal data relating to children under the age of 16 will not be processed, nor will any online orders placed by them be recognized. If we detect that we have collected personal data from a child under the age of 16, we will take the necessary measures to delete the information as soon as possible.
Other Information
As a personal data subject and in the event of a breach thereof, you have the right to lodge a complaint with the supervisory authority (National Data Protection Commission – CNPD, Rua de São Bento, No. 148, 3rd floor, 1200-821 Lisbon – Tel: +351 213928400 – Fax: +351 213976832 – email: geral@cnpd.pt) and, likewise, resort to judicial authorities.
This policy may be changed without prior notice. For this reason, we recommend that you check this Policy whenever you visit our website or our mobile applications.
Once again, thank you very much for continuing to believe in us and in our Labuta!